Eye72 Terms & Conditions

Terms & Conditions

Last Updated: [07-06-2026]

Welcome to Eye72.in (“Eye72”, “we”, “our”, “us”). These Terms & Conditions govern your access to and use of our website, products, and services. By accessing, browsing, or purchasing from Eye72.in, you agree to be bound by these Terms & Conditions.

1. About Eye72

Eye72.in is an Indian online eyewear platform offering eyeglasses, computer glasses, blue light blocking glasses, sunglasses, driving glasses, prescription eyewear, accessories, and related optical products to customers across India.

2. Eligibility

By using our website, you confirm that:

    • You are at least 18 years of age or accessing the website under parental supervision.

    • You are legally capable of entering into a binding contract under Indian law.

    • The information provided by you is accurate and complete.

3. Acceptance of Terms

By using Eye72.in, creating an account, placing an order, or accessing any service offered through the website, you agree to comply with these Terms & Conditions, our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies published on the website.

4. Products & Services

Eye72 strives to provide accurate product descriptions, specifications, images, and pricing.

However:

    • Product images are for illustrative purposes only.

    • Actual product color, finish, and appearance may vary slightly due to screen settings and manufacturing variations.

    • Availability of products is subject to stock levels.

    • We reserve the right to discontinue or modify products without prior notice.

5. Prescription Eyewear

For prescription glasses:

    • Customers are responsible for providing accurate and valid prescription details.

    • Eye72 is not liable for incorrect lenses resulting from inaccurate prescriptions submitted by customers.

    • We may request prescription verification before processing an order.

    • Customers should consult a qualified eye care professional before purchasing prescription eyewear.

6. Pricing & Payments

    • All prices displayed on Eye72.in are in Indian Rupees (INR).

    • Prices are inclusive of applicable GST unless stated otherwise.

    • Prices may change without prior notice.

Payments

We accept payments through:

    • UPI

    • Credit Cards

    • Debit Cards

    • Net Banking

    • Wallets

    • EMI options (where available)

    • Cash on Delivery (COD) on eligible orders

Eye72 reserves the right to refuse or cancel any order due to pricing errors, suspected fraud, or payment issues.

7. Order Acceptance & Cancellation

An order placed on Eye72.in constitutes an offer to purchase.

We reserve the right to:

    • Accept or reject any order.

    • Cancel orders suspected of fraudulent activity.

    • Limit quantities purchased per customer.

    • Cancel orders due to inventory shortages or pricing errors.

If payment has already been received for a cancelled order, a refund will be initiated according to our Refund Policy.

8. Shipping & Delivery

    • Delivery timelines are estimates only.

    • Delays may occur due to courier issues, weather conditions, public holidays, or unforeseen circumstances.

    • Eye72 shall not be liable for delays beyond our reasonable control.

    • Risk and ownership of products pass to the customer upon delivery.

Customers must inspect packages upon receipt and report any damage within 48 hours.

9. Returns, Exchanges & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Generally:

    • Prescription lenses are customized products and may not be eligible for return unless defective or incorrectly supplied.

    • Refund eligibility depends on product category and condition.

    • Products must be returned in unused condition with original packaging.

Eye72 reserves the right to reject returns that do not meet policy requirements.

10. Warranty

Certain products may carry manufacturer or seller warranties.

Unless explicitly stated:

    • Eye72 does not provide any additional warranty beyond applicable manufacturer warranties.

    • Warranty does not cover accidental damage, misuse, normal wear and tear, improper handling, or unauthorized modifications.

11. User Account

If you create an account:

    • You are responsible for maintaining account confidentiality.

    • You are responsible for activities conducted through your account.

    • Notify us immediately of unauthorized access.

Eye72 reserves the right to suspend or terminate accounts involved in misuse or fraudulent activities.

12. User Conduct

You agree not to:

    • Violate any Indian law or regulation.

    • Upload malicious software or harmful code.

    • Interfere with website functionality.

    • Attempt unauthorized access to systems or data.

    • Use the website for fraudulent or illegal activities.

    • Copy or exploit website content without permission.

Violation may result in account suspension and legal action.

13. Intellectual Property

All content on Eye72.in including:

    • Logos

    • Trademarks

    • Product designs

    • Images

    • Graphics

    • Text

    • Website design

are owned by Eye72 or licensed to us and protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written consent.

14. Promotional Offers

Promotional offers, discounts, coupons, and campaigns:

    • Are subject to specific terms and conditions.

    • Cannot be combined unless explicitly stated.

    • May be withdrawn or modified at any time without prior notice.

Eye72’s decision regarding promotional disputes shall be final.

15. User Reviews & Content

Users may submit:

    • Reviews

    • Ratings

    • Testimonials

    • Feedback

By submitting content, you grant Eye72 a royalty-free, worldwide, perpetual license to use, publish, reproduce, and display such content for marketing and business purposes.

We reserve the right to remove content that is:

    • False

    • Offensive

    • Defamatory

    • Misleading

    • Illegal

16. Third-Party Services

Our website may contain links to third-party websites or services.

Eye72 is not responsible for:

    • Third-party content

    • Policies

    • Security practices

    • Transactions conducted on external websites

Users access third-party websites at their own risk.

17. Limitation of Liability

To the maximum extent permitted under applicable law:

Eye72 shall not be liable for:

    • Indirect damages

    • Incidental damages

    • Consequential damages

    • Loss of profits

    • Loss of business opportunities

    • Data loss

arising from use of the website or products purchased through the platform.

Our total liability shall not exceed the amount paid by the customer for the relevant order.

18. Medical Disclaimer

Information provided on Eye72.in is for informational purposes only and does not constitute medical advice.

Customers should consult qualified optometrists, ophthalmologists, or healthcare professionals regarding eye health, prescriptions, or vision-related concerns.

Eye72 products are not intended to diagnose, treat, cure, or prevent any medical condition unless expressly stated and legally permitted.

19. Force Majeure

Eye72 shall not be liable for delays or failures caused by circumstances beyond reasonable control, including:

    • Natural disasters

    • Government actions

    • Strikes

    • Pandemics

    • Internet outages

    • Transportation disruptions

20. Privacy

Your use of Eye72.in is also governed by our Privacy Policy, which explains how we collect, use, store, and protect your personal information.

21. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts located in [Your City, Maharashtra, India].

22. Consumer Rights

Nothing in these Terms & Conditions shall limit any rights available to consumers under:

    • Consumer Protection Act, 2019

    • Information Technology Act, 2000

    • Legal Metrology Act, 2009

    • Applicable E-Commerce Rules and Consumer Protection Regulations of India

23. Changes to Terms

Eye72 reserves the right to modify these Terms & Conditions at any time.

Updated versions will be posted on this page with the revised “Last Updated” date. Continued use of the website after updates constitutes acceptance of the revised Terms.

24. Contact Information

Eye72.in
Customer Support: support@eye72.in
Email: support@eye72.in
Phone: +91-8007027021
Website: Eye72.in Official Website