Privacy Policy
Last Updated: June 2026
Welcome to Eye72.in (“Eye72”, “we”, “our”, or “us”). We value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, share, and protect your information when you visit, browse, or make a purchase from www.eye72.in (“Website”).
By using our Website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
A. Personal Information You Provide
When you interact with Eye72.in, we may collect:
- Full Name
- Email Address
- Mobile Number
- Billing Address
- Shipping Address
- Payment Information
- Prescription Details (if provided)
- Customer Support Communications
- Product Reviews and Feedback
B. Automatically Collected Information
When you visit our Website, we may automatically collect:
- IP Address
- Browser Type and Version
- Device Information
- Operating System
- Website Usage Data
- Pages Viewed
- Time Spent on Website
- Referral Sources
- Location Information (Approximate)
2. Cookies and Tracking Technologies
Eye72.in uses cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Enhance shopping experience
- Deliver relevant advertisements
You may disable cookies through your browser settings. However, certain features of the Website may not function properly.
3. How We Use Your Information
We use your information to:
Order Processing
- Process and fulfill orders
- Arrange shipping and delivery
- Send order confirmations and invoices
Customer Support
- Respond to inquiries
- Provide after-sales assistance
- Manage returns, refunds, and warranty claims
Website Improvement
- Analyze customer behavior
- Improve products and services
- Enhance user experience
Marketing Communications
With your consent, we may send:
- Promotional offers
- Product updates
- New launches
- Discount campaigns
You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us.
Fraud Prevention
We may use your information to:
- Detect suspicious transactions
- Prevent fraud and abuse
- Maintain website security
4. Payment Information
Eye72.in does not store your complete debit card, credit card, UPI PIN, or banking credentials.
Payments are processed through secure third-party payment gateways that comply with applicable security standards.
5. Sharing of Information
We do not sell your personal information.
We may share information with trusted third parties only when necessary, including:
Logistics Partners
For order delivery and shipment tracking.
Payment Service Providers
To process payments securely.
Technology Providers
For website hosting, analytics, customer support, and operational services.
Legal Authorities
When required under applicable laws, regulations, court orders, or government requests.
6. Google Analytics and Advertising
We may use:
- Google Analytics
- Google Ads
- Meta (Facebook & Instagram) Advertising
- Remarketing Services
These services help us understand customer behavior and improve our marketing efforts.
You can manage ad personalization settings through your Google and Meta account preferences.
7. Data Security
We implement reasonable technical and organizational safeguards to protect your information against:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
While we strive to protect your information, no internet transmission or storage system can be guaranteed to be 100% secure.
8. Data Retention
We retain personal information only as long as necessary:
- To fulfill orders
- To provide customer support
- To comply with legal obligations
- To resolve disputes
- To enforce our agreements
9. Your Rights
Subject to applicable laws, you may:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent where applicable
- Opt out of marketing communications
To exercise these rights, contact us using the details below.
10. Children’s Privacy
Eye72.in is not intended for individuals under the age of 18 years.
We do not knowingly collect personal information from children.
If you believe a child has provided personal information, please contact us and we will take appropriate steps to remove such information.
11. Third-Party Websites
Our Website may contain links to third-party websites.
We are not responsible for the privacy practices, content, or security of external websites. We encourage users to review the privacy policies of those websites before providing personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, legal requirements, or operational needs.
Updated versions will be posted on this page with a revised “Last Updated” date.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Eye72.in
Email: support@eye72.in
Website: https://www.eye72.in
Customer Support Hours:
Monday to Saturday, 10:00 AM – 6:00 PM (IST)
Consent
By accessing or using Eye72.in, you acknowledge that you have read, understood, and agreed to this Privacy Policy.